Account Settings and Security
How do I register my email address?
Make sure you never get locked out of your account again!Navigate to the settings page on your Highrise account by tapping on the three dots...
How do I connect my account to my Facebook, Snapchat, or Google account?
Registering with your Facebook, Google, or Snapchat accounts will link your accounts for easy access! Head to Settings by tapping on the thr...
What if I forgot my password?
No worries! Resetting is easy. If you're still logged in, you can reset a password you've forgotten by taking these steps. First,...
How do I deal with scammers and hackers?
Scammers, Hackers, and What to Do Be wary of scammers! They come in all shapes and sizes. Don’t let anyone borrow your items; ofte...
Can I delete my account?
Unfortunately, we do not support players manually deleting their accounts. However, if you'd like to delete your account you can contact ou...
How do I change my username?
How do I change my username? Players can change their username by visiting their account's settings page and selecting the "Username" option...
Can I sell, buy, or give away a Highrise account?
We do not allow account sales, purchases, or giveaways in any way, shape, or form. You may not advertise account sales, account purchases, o...
What is Safety Lock?
What is Safety Lock? Want to secure your account even further? No worries, we got you covered! Safety Lock is a feature that gives you an ad...
Staying safe on Highrise
At Highrise, our number one goal is for players to connect from around the world and come together to have fun in a safe and welcoming envir...
- What's Highrise about?
- Gold, Bubbles and Payments
- Newsfeed and Posting
- Rooms and Building
- Rewards and Gifts
- Grabs and Shop Items
- Your Crew
- Trading and Selling Items
- Bugs and Troubleshooting
- Account Settings and Security
- Highrise Events
- Highrise Competitions & Rules
- Highrise Creature Club, LAND & Pets
- SkyRise Mall
Need more help?Contact us